Now inviting launch hotels and integration partners

Check-in, with a face.

FaceKiosk is a humanlike AI host for your lobby. It’s designed to greet each guest in their own language, scan their passport or licence, find the booking in your PMS and hand over a room key.

FaceKiosk, by Local Voice AI

Passport on the glass. Key card from the slot.

Concept film

Watch a check-in Simulation

A simulated check-in, five steps from hello to room key. Switch to check-out to see the end of the stay.

AI host

Welcome to The Willow

How can I help you today?

Check inCheck outAsk a question
What the kiosk would tell your systems

    A simulation with a fictional guest, hotel and booking. Live PMS, lock and payment connections are on the integration roadmap below.

    One scan should be enough.

    Guests lay a passport or driver licence on the scanner. FaceKiosk is designed to read it, check it hasn’t expired and send only the fields your PMS asks for, so nobody retypes a surname at 11 pm.

    How it’s designed to handle each document:

    Passports
    Read from the machine-readable zone.
    Driver licences
    Read from the barcode on the back.
    Expired documents
    Flagged and handed to the front desk.
    The photo
    Never used to recognise anyone.

    Guest profile in your PMS

    Surname
    Laurent
    Given names
    Mia
    Nationality
    France
    Date of birth
    15/03/1993
    Passport no.
    •••••4821
    Expires
    14/09/2031
    Sample passport with fictional details. The fields sent depend on what your PMS asks for.

    Tap the key card to check out. Then she’s on her way.

    Concept film

    Built to plug into your PMS and your door locks

    Each PMS connection is being built to read bookings, update guest profiles and post check-in and check-out. For keys, FaceKiosk is designed to work through your PMS where it already drives your locks, or straight with your lock server where it doesn’t.

    At the kiosk

    From our hardware partner

    • Passport and ID scanner
    • Key-card encoder and dispenser
    • Contactless card reader
    • Payment terminal
    • Microphone and speaker

    FaceKiosk

    Talks with guests today. Check-in, keys and payments are next.

    Property management systems

    On the roadmap

    • Oracle OPERA Cloud
    • Mews
    • Cloudbeds
    • RMS Cloud
    • Apaleo
    • Stayntouch
    • Little Hotelier
    • Newbook
    • Clock PMS+
    • RoomRaccoon
    • Guestline
    • Hotelogix
    • eZee Absolute
    • Preno
    • roommaster
    • Resly
    • GuestPoint
    • Seekom iBex
    • HiRUM
    • WebRezPro
    • HotelKey

    Door locks and key cards

    On the roadmap

    • ASSA ABLOY VingCard
    • dormakaba Saflok
    • SALTO
    • Onity
    • MIWA
    • Häfele Dialock

    On the roadmap means planned, not live. Each connection goes live once it’s built and approved with the provider, and this page will say so.

    Using a different PMS or lock system? Tell us which one.

    Product names are trademarks of their owners. Listing a provider doesn’t mean it partners with or endorses FaceKiosk.

    It has a face.
    It doesn’t read yours.

    No facial recognition
    The face on screen is the host’s. FaceKiosk doesn’t identify guests from their face.
    Only what the stay needs
    Scanned details are designed to go straight to your PMS guest profile and follow your hotel’s own retention rules.
    Your staff stay in charge
    FaceKiosk is designed to hand anything it can’t settle to your front desk.
    Built in Sydney
    FaceKiosk is made by Local Voice AI, an Australian company.

    Put a face on your front desk.

    Run a hotel or motel group?

    Become a launch hotel. On a 30-minute call we’ll look at your PMS, your locks and where the kiosk would stand.

    Or talk to the live host now. It takes an SMS code and up to three minutes.